on site service calls

Advantage Computer Repair, Cary  NC

Located conveniently between Cary and Apex, for 18 years, we have been repairing and selling computers to both the public and to small businesses.

Laptop or Desktop, we can fix it!!

1424 Holt Rd Cary, NC 27519

(919)303-5626

On-site service calls

Own a business?

Got computer problems?

We can come straight to your office and fix just about any issue you may have. From servers, PCs, printers, you name it we can handle it.


Unlike many other companies that offer on site service we price not necessarily by the hour, but by the service done. This way you don't over pay for a simple but time consuming procedure.

Our service area includes all of Cary, Raleigh, Apex, RTP, and the entire Triangle NC area. We will even travel long distances for an additional charge.

Advantage Computer RELOADING COMPUTER includes:

Reformat Hard Disk Drive

Reload Operating System

Activate Windows

Download and Load Device Drivers

Install Applicable Service Packs (SP1, 2 and 3 for newer computers)

Install Priority and Hardware Updates

Flash Player (Website viewing)

Quicktime  (allows movie clip viewing)

Codecs for DVD playback with Windows Media Player 

Acrobat Reader 9.0 (to read .pdf files)

Comodo Antivirus (free, effective protection when used properly)

Java and Java updates 

Mozilla Firefox Internet Browser

Explorer 7.0 (when applicable…we hate explorer 8.0 and 9.0)

Office Professional, if requested along with the compatibility pack (file format converters) which allows older versions of Office to open Office 2007 documents (.docx files)  Office 2010 will be out soon and it will be free so don’t make the mistake of purchasing 2007.

It takes roughly 4 hours and your computer will be 100% to use and fully optimized.  You will not need to load any internet software b/c internet will be functional, AVG updates will be completed, and your computer is guaranteed to run faster than when you bought it brand new.  There will be no trial software, tracking software, software that is not needed, or unwanted clutter.  You will need to load your printer drivers (remember to do custom install…ask if you don’t know how.)  If you ask then we will load these for you.

Advantage Computer: 919-303-5626 cell: 919-274-2894

Please tell your friends about our service.

 

Service calls Cary NC

Service calls Cary NC Give Small Businesses the Business!

Instructions for Backing Up

 

 

 

  1. Right click on desktop, create new folder
  2. Name it “bu and the date” ie. bu022810  (you cannot use hyphens or dashes)
  3. Copy files by using the copy and paste function into the “bu” folder.  When copying from one location to another on the same drive you must use the copy and paste method, otherwise it will move the file from its original location.  When you are copying to a different drive (C: drive to an external drive, you may use the drag and drop method.)
  4. Drag and drop that backup folder into (onto) a thumb drive or other backup media (External Hard Disk Drive, etc.)
  5. We suggest you then make another folder on the desktop named “already copied to external drive” and store all your backup folders in this folder. This way you have two copies of all backups in an accessible format: one on the computer hard drive and one on the external drive.  You can access this information easily.
  6. With files like Outlook and Quickbooks the data file is not stored in “My Documents” so it is important to use the back up or export function under the “File” menu.
    1. for example in Outlook 2000 under the “File” menu click on “Import/Export”
    2. click on Export to a file.  Click next.  Use down arrow to find “Personal Folder File (.pst)”  Highlight it (by clicking on it) and hit next
    3. Hit browse and find the location you wish to export it to (Presumably the “bu” folder on the desktop or the thumb drive)
    4. Name the file (buinboxdate) and click next and follow the instructions.  Note if you want to back up the address book (called contacts) then make sure you have this highlighted with the box checked which says “include sub-folders”
    5. Hit “no encryption” and follow instructions.

Note: Unplug the external drive or other media and keep it in a safe place (not with the computer.  Never leave it plugged in except when you are copying “to” or “from” the drive.

 

 

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Used Computers starting at $85!!

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PC's and Laptops:

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Service calls, Used laptops, Used computers

Advantage Computer Repair 1424 Holt rd Cary, NC 27519